We are looking for a category/commercial manager with a background in private healthcare (ideally an online pharmacy) to join a leading company in the space.
This will be an initial 3 month contract (outside IR35) based in London or Leeds on a hybrid basis.
Responsibilities
* Develop and implement comprehensive e‑commerce category strategies in partnership with the Head of Commercial, ensuring alignment with business objectives and market‑leading standards.
* Drive category growth and profitability through effective pricing, margin management, and commercial planning.
* Use market trends, customer insights, and sales data to inform innovation and maintain competitive advantage.
* Build and execute strong pricing and promotional strategies that support commercial performance.
* Collaborate with Clinical teams to optimise treatment mix and support innovation aligned with emerging trends.
* Work closely with marketing, creative, supply chain, and web merchandising teams to deliver impactful campaigns, maintain stock availability, and improve conversion and overall e‑commerce performance.
* Support financial planning and P&L delivery alongside the Head of Commercial and Finance teams.
* Monitor and manage key financial metrics including sales, margin, and marketing income to achieve budgeted KPIs.
* Analyse performance data regularly to identify opportunities for improvement and make informed, data‑driven decisions.
Requirements
* Strong commercial acumen with a proven track record of delivering sales and profitability targets.
* Proven experience in category management within retail healthcare/pharmacy
* Excellent communication and stakeholder management skills, with experience working effectively across functions.
* Advanced analytical skills with the ability to interpret data and translate insights into action.
* Hands‑on problem solver with flexibility, resilience, and a proactive approach.
* Understanding of category management and/or e‑commerce operations.
* Experience managing categories in an e‑commerce retail environment.
* Demonstrated ability to build and maintain strong internal and external stakeholder relationships.
* Comfortable working within environments governed by ethical rules and regulatory frameworks.