Job Description
Housing Officer
South London & Kent3-6 Month Contract (Maternity Cover)£22£25 per hour
We are working with a respected Housing Association that provides specialist supported housing for vulnerable adults. They are looking for an experienced Housing Officer to cover a 6-month maternity contract, with a strong focus on face-to-face housing management across South London and Kent.
This is a hands-on role for someone who enjoys being out on patch, building relationships with tenants, carrying out tenancy visits, welfare checks, sign-ups, and ensuring homes are safe, compliant and well managed.
A full UK driving licence is essential, as the role involves regular travel between schemes.
The Role
As Housing Officer, you will be responsible for the day-to-day housing management of a patch of supported housing schemes, working closely with tenants, care and support providers, and internal teams.
You will be a visible presence on site, ensuring tenants feel supported, listened to and safe in their homes.
Key duties include:
* Carrying out regular tenancy and property visits (minimum quarterly)
* Completing tenant sign-ups, tenancy sustainment work and welfare checks
* Managing voids, inspections and re-lets to maximise occupancy
* Ensuring buildings meet health & safety and building safety compliance
* Working with maintenance teams to report and follow up repairs
* Responding to tenancy management issues, including anti-social behaviour
* Liaising with care and support providers to maintain positive, welcoming environments
* Supporting rent and service charge collection alongside the Income Team
* Accurately recording tenant contact and actions on housing management systems
About You
Were looking for someone who:
* Has experience working as a Housing Officer or similar housing management role
* Is confident carrying out face-to-face tenant engagement and lone working
* Has experience managing tenancies, sign-ups, voids and property inspections
* Is organised, proactive and able to manage their own patch
* Has strong communication skills and can work collaboratively with multiple agencies
* Holds a full UK driving licence and can travel across South London and Kent
Experience within supported housing or working with vulnerable adults is highly desirable.
Whats on Offer
* £22£25 per hour
* 3-6 month fixed-term contract covering maternity leave
* Mileage expenses covered
* An opportunity to make a genuine difference to peoples lives
* Supportive team environment within a values-led housing provider
If youre a Housing Officer who thrives on being out in the community, engaging directly with tenants and delivering high-quality housing management, wed love to hear from you.
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