Associate Director, Third Party Processes – Clinical Operations
We are looking for an Associate Director, Third Party Processes to join our team. As the successful candidate you will play a pivotal role in advancing the objectives of Global Clinical Operations by designing and improving innovative third‑party management processes and models. This position is responsible for ensuring that assigned process areas are effective, efficient, compliant, and work for their end‑users while being aligned with GCO’s strategies and ambitions and the higher‑level Third Party Management framework.
We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, a pension plan, and shares and savings programme.
Discover more about our company‑wide benefits and life at GSK on our webpage Life at GSK | GSK.
In this role you will:
Management of Third Party Management Processes and/or Third Party Models:
* Design and maintain third‑party management (TPM) or outsourcing models to meet GCO’s goals.
* Ensure TPM processes comply with GSK standards and regulations.
* Align processes with global TPM strategies in partnership with the Global Process Owner.
* Oversee TPM through issue tracking, key performance indicators, data analysis, and continuous improvement.
* Regularly update TPM standards and guidance documents.
Technology Enablement:
* Work with R&D Tech and system owners to implement technology supporting TPM efficiency and compliance.
Process Improvements and System Enhancements:
* Continuously improve TPM processes in line with GCO objectives and industry trends.
* Suggest enhancements for TPM processes, models, and systems.
* Lead or support process optimisation and innovation projects.
Execution Enablement and Training:
* Provide end‑user support and training on TPM processes.
* Ensure third parties are properly onboarded, trained, and adhere to GSK SOPs and systems.
Team Collaboration and Development:
* Collaborate across functions and manage multiple projects.
* Foster a culture of improvement, teamwork, and excellence.
Basic Qualifications & Skills:
* BSc or equivalent in a scientific discipline.
* Extensive experience in the pharmaceutical or biotech industry or a related field with strong expertise in clinical operations and third‑party management.
* Expertise in process mapping, modelling, and redesigning workflows to streamline operations.
* Demonstrated ability to manage process improvement projects, including planning, execution, and monitoring progress with strong organisational skills to ensure goals are met within tight deadlines and budgets.
* Ability to clearly articulate process changes and their impact to stakeholders across various levels of the organisation.
* Strong critical thinking, problem‑solving, and decision‑making capabilities.
* Demonstrated cross‑functional collaboration with experience in building networks of partners and stakeholders and broadly engaging with expert communities.
Preferred Qualifications & Skills:
* MSc or equivalent in a scientific discipline.
* Familiarity with methodologies such as Lean, Six Sigma, or Agile for process improvement.
* Demonstrated coaching and people‑development experience.
Closing Date for Applications: 27th November 2025 (EOD)
We encourage you to submit a cover letter and CV that describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you provide will be used to assess your application.
At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting‑edge technology to transform people’s lives.
GSK is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or any basis prohibited under federal, state or local law.
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore the opportunities with our hiring team.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities, contact us at UKRecruitment.Adjustments@gsk.com or 0808 234 4391. The helpline is available from 8.30 am to 12.00 noon Monday to Friday.
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