Title: Operations Manager
Requisition ID: 11076
We have a fantastic opportunity for an experienced Permanent Operations Manager to join our FM England PFI contract within our Bradford Schools account.
This role will be based at our Bradford office with travel to our school sites - a company car will be included.
The standard hours of work are 37.5 per week.
The ideal candidate must hold a valid UK driving licence and have essential PFI experience. You will manage up to 3 school sites with 2 direct reports (Premises Managers) and work autonomously as a self‑starter. An educational background is essential for this role.
What You Will Do
* Line management of team across account
* Client engagement
* Drive performance and delivery of the contract
* Build culture and relationships within the account
* Manage operational performance in accordance with service level agreement
* Be the point of escalation in respect of all customer issues.
* Manage budget and review profit and loss for effective delivery within contractual requirements.
* Providing Facilities Management leadership and support to school sites to ensure that they operate efficiently and effectively to achieve and maintain full contractual and statutory compliance.
* Provide support to the Account Manager in the management and delivery of contractual obligations and client expectations.
* Monitor and report on Service Delivery performance monthly or as requested by the client.
* Ensure budgets are managed and utilised effectively to achieve overall contract profitability whilst providing the schools the best service.
What You Will Bring
* PFI/Education Background is essential for this role.
* Strong people management skills is essential
* Experience with meeting regularly senior clientele
* Understanding of Facilities Management, Compliance and Operations
* Leadership in a fast-paced environment
* Background in Health and safety
* Managing complex/multi- site operations.
* Excellent planning and organisational skills for programming and managing works and services.
* Ability to develop and maintain productive working relationships with all stakeholders
* Excellent customer relationship management skills
* Ability to develop and implement policies and operational systems and procedures
* Ability to constructively challenge proposed operational and workplace needs to ensure efficient and effective use of resources
* Ability to manage work priorities in a rapidly changing environment
* Ability to constructively challenge proposed operational and workplace needs to ensure efficient and effective use of resources
* Ability to manage work priorities in a rapidly changing environment
* Excellent IT skills
* Holds a full UK Driving Licence
Amey is committed to safeguarding and promoting the welfare of children and young people and requires all staff to demonstrate this commitment in every aspect of their work. You will be required to undergo our enhanced DBS check before commencing employment.
We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.
#J-18808-Ljbffr