SC Cleared ITIL Service Transition Manager
Location: Corsham – Onsite 2-3 days per week.
Duration: 6 months +
Rate: £575 - £625 per day (inside IR35)
Our client, Defence client requires an ITIL Service Transition Manager working onsite in Corsham 2-3 days per week.
Key responsibilities:
* Planning and coordination: Create and manage the overall plan for transitioning services and coordinate the necessary resources and activities across different teams.
* Change management: Manage the lifecycle of all changes to IT services, ensuring they are implemented with minimum disruption.
* Operational readiness: Ensure that new or changed services are ready for operation by confirming they meet criteria for operational acceptance, testing, and performance evaluation.
* Process implementation: Define and implement the processes for service transition, release, and operational acceptance.
* Risk and performance evaluation: Evaluate the performance and risks associated with new services before their release into the production environment.
* Stakeholder management: Act as a liaison between project teams, service owners, and support teams, ensuring clear communication and agreement on responsibilities and expectations.
Essential Skills and Experience:
* ITIL 3/ ITIL 4 Qualified
* Experience of delivering Government projects
* Tailoring the process to the specific project