We are working with our client to help recruit a Sales Order Administrator.
The position involves being on the forefront of customer services, talking to clients, taking orders, processing them and giving a continuous support role in the whole process. Our client is looking for a dynamic person who is able to work in a small team but being able to be work independently as well.
The Role
As a Sales Office Administrator, you'll be at the heart of the sales operations, ensuring customers receive exceptional service. You'll be responsible for:
* Order Management: Processing sales orders and coordinating delivery schedules to meet crucial deadlines.
* Customer Support: Resolving customer queries, managing returns, and providing outstanding support that keeps our customers coming back.
* Sales Growth: Working with customers to understand their needs and promote complementary products and special offers, helping to shape their product mix and maximise sales.
* Collaboration: Working closely with our sales representatives, accounts, and operations teams to resolve any issues and ensure a smooth process for our customers.
You'll be part of a friendly, knowledgeable team that values collaboration and getting the job done. If you're someone who is self-motivated, organised, and eager to grow, you'll fit right in.
Skills & Experience:
* Exceptional communication skills with a talent for building rapport with customers and colleagues.
* A track record of learning new products and understanding their applications.
* Experience in a product-based industry is a must.
* A self-motivated, organised, and proactive approach to your work.
* A keen interest in continuous improvement and a drive to learn and grow with the company.
* Proven ability to maximise sales and profitability through upselling.
If you have experience in a sales or administrative role and are ready to take on a new challenge in a supportive environment, we would love to hear from you.
Hours of work 9am-5pm Monday to Friday.
If this is you then send your CV to me immediately