Company Overview
MKM is the leading independent builders’ merchant in the UK, established in 1995. With over 135 branches and more than 3,200 employees nationwide, we pride ourselves on a diverse, supportive culture that welcomes and promotes talent from all backgrounds.
Position Overview
Branch Administrator – Monday to Friday, 9am – 3pm (no weekend work). The role involves a range of administrative tasks within the branch and occasional support to the sales team.
Responsibilities
* Answer the telephone and provide customer support.
* Prepare and deposit takings; complete bank books.
* Manage the petty cash float.
* Process goods inwards paperwork.
* Handle customer and supplier invoice queries.
* Maintain the customer database.
* Order stationery, workwear/uniform, and other branch supplies.
* Manage incoming and outgoing post; carry out filing tasks.
* Assist the sales team with face‑to‑face customer interactions, quotations, and stock level management for the assigned category.
* Support general branch tasks as required to aid the team.
Qualifications & Skills
* Previous administrative experience is essential.
* Excellent attention to detail and strong organisational skills.
* Builder’s merchant experience is a preference.
* Good IT skills, including Microsoft Office (Excel and Outlook).
* Confident, outgoing, and friendly customer‑service orientation.
Benefits
* Competitive pay package.
* Generous discretionary bonus scheme.
* Substantial staff discounts.
* Training and development opportunities.
* Holiday scheme rewarding length of service.
* Perkbox discounts.
* Contributory pension scheme.
* Financial planning support.
* Cycle to work scheme.
* Free parking.
* Enhanced maternity and paternity benefits.
* Substantial employee discount.
* Employee assistance programme.
* Mental health support.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Information Technology
Industries
Building Materials
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