Your newpany
We are currently recruiting for aplex Needs Support Worker to provide short-term cover within a homelessness prevention service in Plymouth. This service delivers intensive, person-centred support to individuals withplex needs living in supported amodation across multiple shared houses.
You will work on an outreach basis, providing one-to-one support and case management to help people stabilise their situations and move towards greater independence. The service operates using trauma-informed practice and Psychologically Informed Environment (PIE) principles.
Your new role
1. Prioritise immediate customer needs and effectively manage risk
2. Provide intensive, personalised support and robust case management
3. Support customers to engage in recovery-focused support planning
4. Enable access to benefits, funding, and specialist external services
5. Build and maintain professional relationships with partner agencies
6. Promote independence and sustain tenancies
7. Maintain accurate case notes, records, and support plans
8. Work collaboratively as part of a wider support team
What you'll need to succeed
9. Experience in homelessness, supported housing, mental health, substance misuse, or related services (desirable but not essential)
10. A strong understanding of safeguarding and professional boundaries (or willingness to learn)
11. A resilient, calm, and pragmatic approach to challenging situations
12. Empathy, patience, and a non-judgemental attitude
13. Excellentmunication, listening, and engagement skills
14. Good organisation, IT, and written skills
15. Self-motivated, proactive, and solution-focused
16. Ability to travel between multiple locations across Plymouth (full driving licence required)
SafeguardingSafeguarding children and adults is a priority. This role is subject to safer recruitment checks in line with current legislation.
What you'll get in return
17. £ per hour for a full-time temporary role
18. Opportunity to gain hands-on experience within a homelessness prevention andplex needs service
19. A rewarding role where you can make a genuine difference to people’s lives
20. Support from an experienced, values-driven team
21. Exposure to multi-agency working with health, housing, and support services
22. The chance to build your skills in case management, safeguarding, and risk management
23. A role well-suited to professionals seeking meaningful temporary work or those looking to develop their career in housing and support services