Posted: 27 April
The role
Your newpany
We are currently recruiting for aplex Needs Support Worker to provide short-term cover within a homelessness prevention service in Plymouth. This service delivers intensive, person-centred support to individuals withplex needs living in supported amodation across multiple shared houses.
You will work on an outreach basis, providing one-to-one support and case management to help people stabilise their situations and move towards greater independence. The service operates using trauma-informed practice and Psychologically Informed Environment (PIE) principles.
Your new role
Shifts: Weekends, Saturday and Sundays -
Prioritise immediate customer needs and effectively manage riskProvide intensive, personalised support and robust case managementSupport customers to engage in recovery-focused support planningEnable access to benefits, funding, and specialist external servicesBuild and maintain professional relationships with partner agenciesPromote independence and sustain tenanciesMaintain accurate case notes, records, and support plansWork collaboratively as part of a wider support teamWhat you'll need to succeed
Experience in homelessness, supported housing, mental health, substance misuse, or related services (desirable but not essential)A strong understanding of safeguarding and professional boundaries (or willingness to learn)A resilient, calm, and pragmatic approach to challenging situationsEmpathy, patience, and a non-judgemental attitudeExcellentmunication, listening, and engagement skillsGood organisation, IT, and written skillsSelf-motivated, proactive, and solution-focusedAbility to travel between multiple locations across Plymouth (full driving licence required)SafeguardingSafeguarding children and adults is a priority. This role is subject to safer recruitment checks in line with current legislation.
What you'll get in return
£ per hour for a full-time temporary roleOpportunity to gain hands-on experience within a homelessness prevention andplex needs serviceA rewarding role where you can make a genuine difference to people’s livesSupport from an experienced, values-driven teamExposure to multi-agency working with health, housing, and support servicesThe chance to build your skills in case management, safeguarding, and risk managementA role well-suited to professionals seeking meaningful temporary work or those looking to develop their career in housing and support services
