IT Apprentice
Location: Carlisle
Department: Service Delivery
Contract type: Permanent
Hours: 37.5
Salary: £14,700-£15,600 dependent on experience
The Team Behind the Success
We are seeking a motivated and enthusiastic individual to join us as an IT Apprentice, providing essential support to the day-to-day operations of the Connexions Group. This is an excellent opportunity to start or grow your career in the IT sector with a well-established company delivering Telecoms, IT, Network Services, Fibre & Copper Cabling, Broadband, Wi-Fi, CCTV, Site Access & Security, Electrical Systems & Infrastructure. As an IT Apprentice, you will work alongside our experienced IT team to support a wide range of technical projects and services. You will assist with maintaining IT systems, troubleshooting hardware and software issues, supporting end users, and contributing to the ongoing improvement of our digital infrastructure.
What's your mission?
As an IT Apprentice, you will gain a full understanding of the service desk side of the business, providing first line help desk solutions to our customers. Reporting to the Service Desk Team Leader, you will work toward a recognised L3 Information Communication qualification (20% of your working hours will be dedicated to your studies), which...