Overview
Job summary: A permanent opportunity for an IT Support Engineer to join our client who work in the software insurance markets. This is a field-based role that comes with a car allowance and fuel card. Field based in the North of the UK, or Scotland. The successful candidate may be required to travel to various locations, including but not limited to: Leeds, Manchester, Bradford, Halifax, York, and Edinburgh. A full UK driving licence is required.
Role & Responsibilities
* Provide technical consultancy for customer projects, including infrastructure design and solution delivery.
* Support pre-sales activities with detailed technical input and advice.
* Perform system installations, upgrades, and maintenance - both remotely and on customer sites.
* Assist in resolving escalated support tickets and identify ways to improve operational efficiency.
* Plan and implement installations, upgrades, and migrations.
* Produce high-quality documentation for internal and customer use.
* Deliver projects to agreed timescales, maintaining regular communication with customers.
* Evaluate and test new technologies (including Azure-based solutions).
What We're Looking For – Qualifications
* GCSE English and Maths (or equivalent) at grade C or above (required).
* Degree in a relevant subject (preferred).
* Microsoft Certified (Associate/Professional), MCSA, Linux LPIC-1 (all advantageous).
* Background in field-based or customer-facing support roles.
* Experience supporting medium to large enterprise environments.
* Familiarity with ITIL-aligned environments.
* Ability to manage multiple priorities and tight deadlines.
Technical Skills
* Windows Server (2012-2025), Microsoft 365, Azure.
* Linux OS knowledge.
* Networking: TCP/IP, DNS, DHCP, VPNs, Firewalls, Routing.
* Virtualisation: Hyper-V, VMware, Nutanix.
* Remote Desktop Services, Azure Virtual Desktop.
* Active Directory, Exchange, SQL Server.
* Storage solutions (NAS, SAN, iSCSI, Fibre Channel).
What We Offer
Location: Field based in North of the UK or Scotland. Travel to locations including Leeds, Manchester, Bradford, Halifax, York, Edinburgh. Car allowance (£400 gross per month) and fuel card for business travel.
Matchtech is a STEM Recruitment Specialist, with over 40 years’ experience.
#J-18808-Ljbffr