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Insights Analyst, Digital Inclusion, London
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Client:
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
ae52945e1e76
Job Views:
15
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
About the Team
GSMA Mobile for Development (M4D) is a dedicated global team within the GSMA, which brings together our mobile operator members, tech innovators, the development community and governments, to prove the power of mobile in emerging markets.
The GSMA’s Connected Society Programme works with the mobile industry and key stakeholders to increase access to and adoption of the mobile internet, focusing on underserved population groups in developing markets. For more information, please visit the GSMA Connected Society website at: www.gsma.com/connectedsociety
GSMA Connected Women works with mobile operators and their partners to address the barriers to women accessing and using mobile internet and mobile money services. For more information, please visit the GSMA Connected Women website at: www.gsma.com/connectedwomen.
About the Role
The Insights Analyst will take a data-driven approach to answering questions and sharing insights about digital and financial inclusion in low- and middle-income countries. The role sits across both the Connected Women and Connected Society teams. Responsibilities will include:
* Report into the Insights Manager, supporting them where needed with their work including contributing to the set-up and analysis of GSMA’s Consumer Survey
* Sharing findings from analysis and research in a way that is compelling and easy to understand for a range of stakeholders through in person or virtual presentations, reports and blogs
* Providing advisory support to mobile operators in low- and middle-income countries to assist their efforts to reach the underserved
* Identifying, vetting and mining publicly available sources of data and intelligence on digital and financial inclusion in low- and middle-income markets to support the team with data and insights e.g. GSMA Intelligence data, Gallup, After Access, Facebook Audience Insights, Pew and Findex
* Working closely with the wider Connected Women, Connected Society and M4D team, including responding to ad-hoc requests for data and analysis
* Involvement in a range of insights projects with diverse methodologies (including qualitative, quantitative research, and data analysis) when required
* Working effectively across the GSMA, including working closely with the Mobile Money team on projects that cut across programmes
About You
You will have a strong analytical and quantitative skillset and be enthusiastic about applying these skills in an international development role. Prior experience in international development, telecoms or consulting is valuable, but not essential.
We welcome applications from individuals with the following demonstrated qualifications and skills:
* Excellent quantitative analytical skills, including the ability to generate frameworks and structured analysis from abstract requests
* Strong excel skills are essential
* Knowledge of statistics or econometrics, and experience using SPSS, Stata or similar statistical software, or a demonstrated ability to quickly and independently learn new analytical tools, is essential for the role
* Excellent communicator, able to express complex or commercial issues in plain language, without losing the important points. Fluent and compelling written and oral communications skills, particularly in English. Other language skills (especially French) are desirable, but not essential
* Experience working with extremely large datasets
* Either existing competency in big data analysis tools such as Python or R, or a demonstrated ability to quickly and independently learn new programming languages and analytical tools is desirable
* Demonstrated interest in or familiarity with the mobile for development sector and/or working in emerging markets (especially for mobile operators) is also desirable
* A self-starter, highly motivated to develop initiatives and drive them through to completion, who is able to work independently with an entrepreneurial, creative, can-do orientation
* Conscientious, with high personal standards and attention to detail
* A team player, happy to work in a matrixed environment or large multi-disciplinary groups, to support and input into their work
* Excellent cultural awareness and a desire to work with teams around the world
* Willingness to travel internationally, including to emerging markets
* Experience of/genuine interest in both the commercial and social benefits that are presented by reducing gaps in mobile access and use
* Existing authorisation to work in the UK is essential
Contract type
Fixed Term Contract (Fixed Term)
About the Team
GSMA Mobile for Development (M4D) is a dedicated global team within the GSMA, which brings together our mobile operator members, tech innovators, the development community and governments, to prove the power of mobile in emerging markets.
The GSMA’s Connected Society Programme works with the mobile industry and key stakeholders to increase access to and adoption of the mobile internet, focusing on underserved population groups in developing markets. For more information, please visit the GSMA Connected Society website at: www.gsma.com/connectedsociety
GSMA Connected Women works with mobile operators and their partners to address the barriers to women accessing and using mobile internet and mobile money services. For more information, please visit the GSMA Connected Women website at: www.gsma.com/connectedwomen.
About the Role
The Insights Analyst will take a data-driven approach to answering questions and sharing insights about digital and financial inclusion in low- and middle-income countries. The role sits across both the Connected Women and Connected Society teams. Responsibilities will include:
1. Report into the Insights Manager, supporting them where needed with their work including contributing to the set-up and analysis of GSMA’s Consumer Survey
2. Sharing findings from analysis and research in a way that is compelling and easy to understand for a range of stakeholders through in person or virtual presentations, reports and blogs
3. Providing advisory support to mobile operators in low- and middle-income countries to assist their efforts to reach the underserved
4. Identifying, vetting and mining publicly available sources of data and intelligence on digital and financial inclusion in low- and middle-income markets to support the team with data and insights e.g. GSMA Intelligence data, Gallup, After Access, Facebook Audience Insights, Pew and Findex
5. Working closely with the wider Connected Women, Connected Society and M4D team, including responding to ad-hoc requests for data and analysis
6. Involvement in a range of insights projects with diverse methodologies (including qualitative, quantitative research, and data analysis) when required
7. Working effectively across the GSMA, including working closely with the Mobile Money team on projects that cut across programmes
About You
You will have a strong analytical and quantitative skillset and be enthusiastic about applying these skills in an international development role. Prior experience in international development, telecoms or consulting is valuable, but not essential.
We welcome applications from individuals with the following demonstrated qualifications and skills:
8. Excellent quantitative analytical skills, including the ability to generate frameworks and structured analysis from abstract requests
9. Strong excel skills are essential
10. Knowledge of statistics or econometrics, and experience using SPSS, Stata or similar statistical software, or a demonstrated ability to quickly and independently learn new analytical tools, is essential for the role
11. Excellent communicator, able to express complex or commercial issues in plain language, without losing the important points. Fluent and compelling written and oral communications skills, particularly in English. Other language skills (especially French) are desirable, but not essential
12. Experience working with extremely large datasets
13. Either existing competency in big data analysis tools such as Python or R, or a demonstrated ability to quickly and independently learn new programming languages and analytical tools is desirable
14. Demonstrated interest in or familiarity with the mobile for development sector and/or working in emerging markets (especially for mobile operators) is also desirable
15. A self-starter, highly motivated to develop initiatives and drive them through to completion, who is able to work independently with an entrepreneurial, creative, can-do orientation
16. Conscientious, with high personal standards and attention to detail
17. A team player, happy to work in a matrixed environment or large multi-disciplinary groups, to support and input into their work
18. Excellent cultural awareness and a desire to work with teams around the world
19. Willingness to travel internationally, including to emerging markets
20. Experience of/genuine interest in both the commercial and social benefits that are presented by reducing gaps in mobile access and use
21. Existing authorisation to work in the UK is essential
Contract type
Fixed Term Contract (Fixed Term)
Worker type
Employee
What We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.
Being You at the GSMA
We are one of the most diverse companies you will ever come across, we care deeply about equality and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so if you prefer to work flexi-time or a day from home, just ask. We’re keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.
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