Band 7 Facilities Manager (Patient Services)
We are seeking an experienced and motivated Facilities Manager (Patient Services) to provide strong operational leadership and professional oversight across a portfolio of in‑house facilities services. This is a key role ensuring our patient‑facing environment remains safe, compliant, and of high quality.
The postholder will support the wider leadership team and deputise for the Deputy Head of Facilities as required.
Main duties of the job
As Facilities Manager, you will be responsible for the operational management and performance of the following services:
* Housekeeping/Domestic Services
* Switchboard/Reception
You will provide visible leadership across multiple sites; motivate and develop multidisciplinary teams ensuring services operate effectively 7 days per week, including late evening operations. You will ensure appropriate management and supervisory arrangements are in place to maintain robust business continuity across all functions.
Key responsibilities
* Leading, motivating, and developing diverse facilities teams.
* Ensuring compliance with NHS Cleanliness Standards, NHS Food & Drink Standards, and all relevant legislation.
* Managing budgets, service performance, and KPIs.
* Driving innovation, service development, and continuous improvement.
Qualifications
* Degree in Facilities Management, Business Management, or a similar degree (or equivalent qualification).
* Management qualification or experience at a senior management level.
* Evidence of continuous professional development within own profession.
* Knowledge and experience of project management and service development.
* Experience in NHS Facilities Management.
Experience
* Significant experience of developing and implementing departmental business plans for both income generation and efficiency savings.
* Experience of working to Care Quality Commission (CQC) and National Cleaning Standards.
* Experience of Patient‑led Assessments of the Care Environment (PLACE).
* Leading on the Cleaning Policy in line with the National Cleaning Standards.
Knowledge
* Ability to demonstrate innovation and develop new ways of working for Facilities.
* Knowledge of risk management and statutory legislation.
Eligibility
* Ability to travel across Trust sites.
* Commitment to safeguarding, safety, inclusion and Trust values.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Benefits
* Working within the NHS with benefits and stability.
* Supportive leadership team.
* Opportunities to innovate.
Additional Information (Beneficial but not required)
* Moseley Hall Hospital & West Heath Hospital
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