Overview
Our Customer - Olympia. We are proud to be working with Olympia, one of London’s most ambitious regeneration projects. The £1.3 billion transformation will turn Olympia into a showcase for the remarkable and the extraordinary. The transformed destination will add new spaces alongside its existing heritage halls, including British Airways ARC, a new 3,800-capacity live music venue managed by AEG Presents; the British Airways Theatre, London’s largest purpose-built theatre in almost 50 years, managed by Trafalgar Entertainment and The Shubert Organization; two hotels operated by citizenM and Hyatt Regency; 30 restaurants, bars and eateries; Wetherby Pembridge, a new co-educational senior school; a boutique gym by 1Rebel; 550,000 sq. ft of offices boasting some of the largest terraces in London; as well as new public spaces for visitors to enjoy.
The Benefits information below outlines what we offer as part of joining the Carlisle team working with Olympia.
The Benefits
* Flexible financial support with instant access to earned and authorised wages.
* Full induction, ongoing training, and structured career development to help you thrive in your role.
* Quality kit and uniform – so you feel comfortable and can perform your role effectively.
* Fully funded SIA top-up training from our own team of in-house trainers.
* Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
* Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
* Long service and recognition awards - celebrating your achievements.
* Excellent hourly pay rate
The Role
Carlisle Support Services is working with Olympia, and we’re looking for motivated, approachable, and dependable people to join our team and play a critical role delivering daily security operations, ensuring a safe and secure environment for tenants, staff, and visitors. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact. Do you have the skills to fill this role? Read the complete details below, and make your application today.
We’re Looking For People Who Are
* Friendly, approachable, and professional in all interactions.
* Keen to learn, grow, and contribute to a positive team culture.
* Experienced in customer-facing roles or interested in building those skills.
* At least 18 years old - licence requirement by the Security Industry Authority.
* Punctual, dependable, flexible, and assured.
* SIA Guarding or Door Supervision licence holders.
* Able to work four on four off 12 hours shifts covering days, nights and weekends.
Your Core Responsibilities Will Include
* Offering guidance, information, and a friendly face as a first point of contact for customers.
* Ensuring the safety and security of colleagues and customers, providing a sense of assurance.
* Being a smart, approachable, and proactive presence as a security representative.
* Managing and responding to incidents effectively while remaining calm under pressure.
* Conducting security patrols, managing access points, and deterring unauthorised activity.
* Building strong relationships as part of a supportive and professional team.
Skills & Experience
* SIA Guarding or Door Supervision licence – essential
* At least 1 year experience in customer-facing roles and busy working environments like shopping centres or transport hubs.
* 5 years checkable work and address history.
* Able to work independently and as part of a team in a busy environment.
* A team player, flexible and supportive, putting team goals first.
* Effective people skills, able to interact with colleagues, customers and members of the public in a positive and professional manner.
This role is about more than just security. It’s about making a difference by supporting our customers in our local communities. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition.
About Us
We’re proud to work with some of the UK’s most iconic brands. Our venues include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.
Equality, Diversity, and Inclusion
At Carlisle, Equality, diversity, and inclusion are a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect.
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