Pion is a scientifically driven instrumentation company with a long-standing legacy in pharmaceutical and biotech innovation. While the company has been established for many years and is trusted by leading organizations worldwide, Pion is currently in a period of meaningful transformation.
Significant product enhancements, portfolio investments and operational focus are positioning the company for its next phase of growth. These advancements are expanding Pion’s relevance across modern drug development workflows and creating new opportunities with both existing and emerging customers.
This is a particularly exciting time to join Pion. The right individual will thrive in an environment where contributions are highly visible and directly influence the company’s strategic growth objectives. Success requires not only strong customer engagement, but also operational excellence, discipline and rigor in execution.
Role Overview
The Regional Sales Representative will be responsible for the management and growth of Pion’s direct sales business for a territory within the EMEIA market. This role is central to the company’s growth strategy and carries meaningful ownership over revenue performance, account expansion and long‑term customer value. The Sales Representative operates with a high degree of autonomy and accountability, working in a performance‑driven environment where accurate forecasting, structured account planning, and disciplined execution are essential. This is not a transactional sales role – it requires strategic thinking, scientific credibility and operational rigor.
Essential Functions & Responsibilities
Strategic Account Management
* Own and execute comprehensive account plans aligned to company growth targets
* Build deep, multi-level relationships across R&D, Analytical, CMC and Procurement
* Understand customer workflows, strategic priorities, and long‑term pipelines
* Position Pion as a long‑term partner through value‑based, consultative engagement
* Identify expansion opportunities tied to new applications, enhanced products and evolving customer needs
* Deliver against defined revenue and growth objectives for assigned territory through pro‑active lead generation activities and expanding business with key accounts
* Manage complex sales cycles involving capital equipment, consumables and services
* Maintain disciplined pipeline management, opportunity qualification and forecasting
* Ensure CRM accuracy and timely updates to support operational planning and leadership visibility
* Set and manage customer expectations around manufacturing schedules, lead times and delivery constraints
Operational Excellence & Rigor
* Operate with a high level of structure, accountability and follow‑through
* Partner closely with Operations, Manufacturing, Applications, and Service to drive predictable outcomes
* Proactively identify risks and constraints, escalating appropriately and early
* Contribute to continuous improvement of sales processes, tools, and cadence
Customer Advocacy & Internal Collaboration
* Serve as the primary commercial owner for assigned territory accounts
* Coordinate internal resources to ensure successful installations, adoption and ongoing value realization
* Act as the voice of the customer, providing actionable feedback to Product and Leadership teams
* Navigate escalations and competitive pressures with professionalism and clarity
Market & Competitive Insight
* Maintain strong awareness of regional market dynamics, competitors and emerging technologies
* Represent Pion customer meetings, scientific forums and industry events
* Identify high‑growth opportunities within pharma, biotech, CDMOs and academic institutions in the territory ecosystem
Qualifications and Experience
* Bachelor’s Degree in life or physical science required, Chemistry or Pharmacy degree desirable.
* 1‑3 years’ experience in a pharmaceutical laboratory environment required. Experience in pre‑clinical development preferred.
* Experience selling capital equipment; analytical instrumentation or pharmaceutical enabling technologies preferred.
* Experience working cross‑functionally within a global organization preferred.
* Excellent written and oral communication and presentation skills required.
* Fluent in English with second language highly desirable.
* Proficiency with CRM tools preferred.
* Valid driver’s license and passport required.
* Must be self‑motivated, with an ability to operate effectively in a performance‑driven, growth‑oriented environment.
* Strong organizational skills required with a track record of managing multiple priorities.
* Willingness to travel nationally and internationally.
What Success Looks Like
* Measurable contribution to Pion’s strategic growth targets
* Strong penetration and expansion within assigned key accounts
* Accurate forecasting and disciplined account management
* High customer trust and long‑term partnership development
* Consistent demonstration of operational excellence and accountability
Why Join Pion
* Be part of a respected scientific company entering an exciting new growth phase
* Work with enhanced technologies that are expanding Pion’s impact in drug development
* Operate in a role where individual performance directly influences company success
* Collaborate with a knowledgeable, committed team focused on execution and results
* Competitive compensation, incentive plan and benefits
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