Our story: Woodlands Glencoe is a family business that leads the way when it comes to providing amazing and truly unforgettable experiences – in our luxury lodges, golf course and activity centre. Our business has been built on family values, positivity and hard work. We have big ambitions and are growing fast, so if you share our belief that the right mindset and work ethic can get you anywhere, we want to hear from you! About the role: Based in our central Clubhouse building, you will be the first point of contact for all customers and very important in making their experience with us extra-ordinary! Days will pass quickly as you help and assist visitors across all areas of our business, but in particular: Answering guest questions and queries both in person, email and over the phone. Supporting guests to help them have a fun, memorable time. Managing our online booking/reservation systems to maximise revenue and ensure efficient operations. Administrative tasks likes responding to reviews on Google / TripAdvisor / Facebook etc. Keeping the Clubhouse building and our honesty lounge clean, tidy and organised. We're a small close-knit team who enjoy getting to know customers and making sure they have a fantastic time while in the area. It is a busy business, so can be stressful at times and it’s key that you enjoy working in an energetic and fast paced environment! We are passionate about building an award-winning, market leading business that achieves real excellence. A huge part of this is building a brilliant team – we are positive, like to work hard and get things done and you will be expected to do the same! In return we will support and train you as best we can, offering a remuneration from £25,396.80 per annum depending on experience and 28 days paid holiday. Shifts usually start at either 8am or 1pm, are between 8 and 10 hours long (typically 40 hours per week) and weekend work is likely. This is a full-time, year-round role but part-time work may be available too. Please just let us know in your application.