Welcome to John Shepherd, were known for moving people forward. As part of Lomond, the UKs leading network of lettings and estate agencies, were proud to have 10 offices and over 100 staff ready to assist our customers. With our teams extensive industry expertise and local knowledge, were here to help people find, sell, and let their property.
Now, were happy to offer you an exciting opportunity to join our dynamic team as a full‑time, permanent Property Relationship Manager based in Solihull. Youll enjoy a standard workweek of Monday to Friday 08:45am to 05:30pm, with on‑target earnings varying up to £30k per annum.
Key responsibilities
* Management up to 250 Properties Under Management (PUM).
* Understanding and upselling of John Shepherd Lettings & Property Management services including ancillary and peripheral products.
* Managing Mid Term Inspection follow ups, quality and trade discount earnings.
* Weekly arrear management, including Rent & Legal Protection submission claims and management.
* Inspection reports for your portfolio, including management of quality of content.
Candidate qualities
* Desires to become part of a thriving and expanding company.
* Seeking an engaging position characterized by constant dynamism, ensuring each day brings new and unique challenges.
* Demonstrates a genuine talent for interpersonal interactions and derives satisfaction from delivering top‑notch customer service.
* Possesses eloquence and excels in both negotiation and communication.
* Preferably has at least 1 year of experience in a comparable role.
Benefits
* Smart spending app with discounts at over 900 retailers and a wellbeing centre with resources to help you stay active, eat healthier, improve your financial wellbeing, and master your mental health.
* Employee Assistance Programme offering free counselling support sessions.
* Smart Tech Scheme – get the latest gadgets and appliances.
* Cycle2Work Scheme – committed to reducing our carbon footprint.
* Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
* Competitive base pay aligned with market value, plus incentivised commission and performance bonuses for most roles.
* Special days and celebrations for length of service.
* Retirement planning – pension pot coverage.
* Professional development funding to support your qualifications and career growth.
* Company socials to bring our people together for fun and networking.
At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
We are delighted to offer these benefits to our hardworking teams as a testament to the appreciation we hold for your dedication.
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