Job Summary
The Welsh Language Facilitation Officer will support the development of a strong bilingual culture across the organisation, ensuring Welsh is used and promoted in line with the Welsh Language (Wales) Measure 2011 and the Welsh Language Standards (No. 7) Regulations 2018. The role involves developing and delivering a Welsh Language Work Plan, identifying opportunities for Welsh language awareness training, arranging access to Welsh language courses, and increasing day-to-day use of Welsh in the workplace through a varied programme of activities and events. The postholder provides advice and guidance to staff and managers on Welsh Language Standards compliance, supports the Head of Welsh Language Services and Compliance in monitoring and reporting requirements, and promotes positive attitudes towards bilingual working practices to ensure Welsh is treated no less favourably than English.
About Us
At NHS Wales Shared Services Partnership we embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating. We encourage an agile working approach and are a learning organisation motivated by continuous improvement. We are committed to an inclusive workplace that values equality, diversity and inclusion, focusing on wellbeing and belonging. Excellent customer service is essential for both internal and external customers. For more about working with us and our benefits, please visit the organisation’s careers page.
Details
Date posted: 06 March 2026
Pay scheme: Agenda for change
Band: Band 5
Salary: £31,516 to £38,364 a year. Starting salary will be awarded at the bottom of the scale
Contract: Permanent
Working pattern: Full-time
Reference number: 043-AC044-0326W-B
Job locations: One of NWSSP’s offices across Wales (Cardiff, Nantgarw, Saint Asaph, Swansea; CF15 7QZ)
Job Description
Key Areas of Responsibility
* Welsh Language Standards Compliance & Governance – Lead and support delivery of the Welsh Language Standards across NWSSP, ensuring robust planning, implementation, monitoring and reporting across all four standards groups. Provide specialist legislative advice, identify risks of non-compliance, and support risk mitigation with senior leaders.
* Strategic Planning & Performance Monitoring – Develop and support divisional action plans aligned to the IMTP, Welsh Language Standards and More Than Just Words. Maintain accountability through regular reporting, performance monitoring and continuous engagement with service leads.
* Advice, Guidance & Best Practice – Provide expert advice to staff at all levels, identify and share best practice across services, support Welsh Language Impact Assessments, and ensure consistent application of standards across the organisation.
* Training, Skills Development & Workforce Support – Increase Welsh language skills through induction training, awareness sessions, management training, and access to Welsh language courses. Maintain course participation data, monitor attendance and retention, and support workforce planning for Welsh language skill requirements.
* Culture, Engagement & Promotion of Welsh – Promote a positive bilingual culture through internal communications, events, campaigns and activities that encourage everyday use of Welsh. Lead engagement around national Welsh language events and outreach activities.
* Communication, Reporting & Engagement – Work closely with Communications and Engagement teams to promote good practice, maintain Welsh language intranet content, deliver surveys and reports, and provide regular progress updates to senior leadership.
Person Specification
Essential
* Knowledge & experience of Welsh language legislation
* Experience in influencing others
* Experience in presenting and communicating information to a wide audience
* Delivery of an improvement action plan
* Level 4 or 5 in speaking, understanding, reading and writing in Welsh
* Capable of managing own workload and resources effectively
Desirable
* Ability to organise provide training to staff
* Ability to organise engaging events and activities to celebrate Welsh culture
* Degree in Welsh or relevant subject area
Qualifications, Experience, Knowledge & Skills
* Essential: Qualifications and Experience; Knowledge; Skills
* Desirable: Qualifications and Experience; Knowledge; Skills
Other Information
* Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure to the DBS may be required.
* Certificate of Sponsorship: Applications from job seekers requiring Skilled worker sponsorship are welcome and will be considered alongside all other applications. Guidance on UK Visas and Immigration can be found on the GOV.UK site.
Employer details
Employer: NHS Wales Shared Services Partnership
Address: One of NWSSP’s offices across Wales; Cardiff, Nantgarw, Saint Asaph, Swansea; CF15 7QZ
Employer's website: https://nwssp.nhs.wales/
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