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Store Manager Role
As Store Manager, you’ll ensure your store is an inspiring place to shop, offering amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training, and developing them to exceed sales and profit targets through exceptional customer service. Our approach emphasizes great service over hard selling, with creativity or interior design interest being beneficial in helping customers visualize their projects using in-store technology.
You will create the business plan and develop your team to increase sales margins. Managing all aspects of your store, you will seek continuous improvement as an individual, team, and store. We value ambition in Store Managers who aspire for their store and team to be the best. This role offers variety daily—from creative tasks to assisting with traders, lifting tiles, and managing deliveries.
Who you are
You have retail experience with full P&L responsibility and a proven track record of delivering outstanding customer service and financial results. You understand that sales are driven by service and prioritize excellent customer experiences. You are commercially aware, possess strong business acumen, and can differentiate your store from competitors. You are a natural leader with a proactive, can-do attitude, capable of driving performance through clear leadership, coaching, and people management.
What we’ll do for you
In a culture that recognizes hard work and rewards great results, you will benefit from uncapped personal commission and company bonus schemes, significantly increasing your base wage. Additional benefits include a generous staff discount, Share Save scheme, pension and life assurance, health insurance, holiday entitlement increasing with service, and various other perks. We are committed to internal promotion, supporting your career development with personalized plans and extensive training. Flexibility to cover store hours, including weekends, is required, but there is no evening work or work on Christmas Eve or Boxing Day.
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