Job Description
We're Hiring: Customer Service Administrator\n\n📍 Location: Livingston\n 🕒 Full-time | Temporary with view to go permanent Monday - Friday 8am - 4:30pm, 3pm finish on a Friday!!\n\n💰Pay Rate: £25k \n\n Are you passionate about delivering exceptional customer service and keeping things running smoothly behind the scenes? We're looking for a proactive and friendly Customer Service Administrator to be the welcoming face and voice for our client - a leading player in the manufacturing industry.\n\n👋 About the Role\n\nAs the first point of contact for customers, visitors, and stakeholders, you'll play a key role in creating a positive and professional first impression. You'll handle incoming calls, greet visitors, and support the wider team with a variety of administrative tasks that keep our client's office running like clockwork.\n\n🧩 What You'll Be Doing\n\nDelivering first-class customer care via phone, email, and in person\nSupporting the CRM and Office Managers with customer enquiries and complaints\nKeeping up to date with product changes and ensuring accurate information is shared\nAccurately updating information in the CRM system.💡 What You'll Bring\n\nA natural flair for customer service and communication\nStrong organisational skills and attention to detail\nConfidence usin...