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Job Title: Operational Resilience Manager
Overview:
We are seeking an experienced Operational Resilience Manager to design, implement, and oversee our operational resilience framework. This role ensures business continuity, crisis preparedness, and the ability to withstand and recover from disruptions across people, processes, technology, and third-party dependencies.
Key Responsibilities:
* Develop and implement the operational resilience strategy and framework aligned with regulatory requirements (DORA, Basel III, PRA, FCA, etc.).
* Conduct risk and impact assessments, scenario testing, and stress testing to identify and mitigate threats.
* Lead business continuity planning (BCP), disaster recovery (DR), and incident response processes.
* Collaborate with IT, cybersecurity, and business units to ensure resilience measures are embedded.
* Oversee crisis management exercises and vendor/supply chain resilience assessments.
* Monitor compliance and define KPIs (e.g., reduced downtime, improved RTO/RPO).
Requirements:
* 5+ years’ experience in operational resilience, business continuity, or risk management (financial services preferred).
* Strong knowledge of regulatory frameworks and resilience best practices.
* Proven experience in crisis management, BCP/DR, and third-party risk oversight.
* Excellent stakeholder engagement and communication skills.
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