Job Title: Customer Service Assistant Location: Crewe, Cheshire East Salary: £14 – £15 per hour (Equivalent to £27,000 Pro Rata) Job Type: Temporary (2 Months) | Full-Time Sector: FMCG | Administration | Customer Service About the Role Vita CV is hiring on behalf of a leading global FMCG brand for the role of Customer Service Assistant. This is a fantastic short-term opportunity for someone organised and customer-focused to support with order processing and admin tasks. You’ll work in a fast-paced environment, ensuring accurate, timely service for customers. Key Responsibilities Process customer orders through SAP Respond to email enquiries with professionalism and clarity Update and manage customer information in the system Support administrative tasks related to order management Liaise with internal teams to resolve returns and customer issues Requirements Prior customer service or order processing experience Familiarity with SAP (preferred) Strong written/verbal communication skills Detail-oriented and highly organised Comfortable working in a fast-paced environment Benefits Temporary contract: 2 months Hours: Monday to Friday, 8:30 AM – 4:30 PM Competitive hourly rate: £14–£15 per hour Join a world-renowned FMCG company and build experience in a global team Apply Now If you're ready to contribute your customer service skills to a dynamic organisation, apply today via Vita CV.