Company Description
At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.
COME AS YOU ARE & JOIN THE 25h TRIBE.
Job Description
How does your working day look like …
* Actively generate and manage new leads through outbound sales calls, email campaigns, and networking efforts.
* Build and maintain strong relationships with potential clients, event planners, travel agents, and other partners
* Sell and promote our F&B outlets, private dining spaces, and event services to achieve revenue goals.
* Create new collaborations and event partner events and series for our venues
* Work in collaboration with F&B marketing on promoting our venues to potential clients and partner marketing with existing clients to generate more frequent events
* Create customized proposals and presentations tailored to client needs, with a focus on high-end, luxury events and experiences.
* Coordinate with the operations team to ensure smooth execution of client requirements and expectations.
* Lead the planning of food and beverage events, ensuring alignment with client expectation
* Identify market trends and competitor activities to continuously refine sales strategies.
* Provide excellent customer service by addressing client inquiries, requests, and issues promptly and professionally.
* Prepare regular reports on sales performance, market insights, and business development opportunities.
* Annalise post event feedback and performance data to enhance future events
* Attend trade shows, networking events, and industry functions to promote the hotel’s F&B offerings and expand business opportunities.
* Responsible for achieving the Key Performance Indicators (KPIs) set by management.
Qualifications
Your personality counts more than your CV …
* Proven experience in sales, preferably in a luxury hotel or high-end F&B environment.
* Strong knowledge of the F&B industry, with a solid understanding of luxury hospitality and dining trends.
* Excellent communication, negotiation, and interpersonal skills, with the ability to engage and build rapport with clients at all levels.
* Self-motivated, goal-oriented, and results-driven with a passion for delivering exceptional guest experiences.
* Ability to work collaboratively with cross-functional teams to achieve business goals.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
* Fluency in English (Arabic language is a plus).
* Strong organizational and time-management skills, with attention to detail.
Additional Information
What’s in it for you …
* Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
* Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
* Benefit from great offers from our numerous cooperation partners
* Be part of our hilarious staff parties and much more...
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