About The Company: OCS UK & Ireland is a leading facilities management company with 50,000 colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: This position will be working 4 shift on 4 shifts of between Monday to Sunday 6.00am - 6.00pm As part of your role, your key responsibilities will include, but are not limited to: To manage the operational activities with the cleaning contract within Birmingham Airport To assist in maintaining staff discipline, including disciplinary issues and conformance with OCS Company and Local Airport Authority regulations, including uniform standards and H & S regulations To ensure all equipment & machinery are maintained in proper working order To complete reports as and when required and maintain a handover/log To monitor the deployment of staff to ensure best possible utilisation of labour against daily demand for assistance, in line with forecast To identify the training requirements of staff members to include OCS Employees, Temporary / Casual staff to ensure they can take full responsibility for their areas of work and are fully conversant with the Safe Systems of Work To ensure training records are fully and accurately kept either by yourself, a Trainer, or designated persons To ensure the work and relevant documentation is completed in such a manner as to enable accurate charging to be made at all times Regularly walk the job to evaluate workplace atmosphere and operational performance Hold appraisal meetings and ensure all staff receive relevant training and performance development. Conduct Movement Controller and Team Briefings as per site agreement Complete daily on site audit requirements to meet OCS and BHX standards. The ideal candidate should meet the following criteria: Must have Right to Work in the UK You will be required to pass pre-employment screening, including 5 years of employee reference checking Demonstrable management experience operating within a similar service sector environment (essential) Proven track record in delivering effective customer service whilst maintaining appropriate operating margins (essential) Previous experience of leading a large, diverse workforce (essential) Working knowledge of industry practices (essential) IOSH desirable How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.