Search are currently supporting a large organisation based in Leeds City Centre who are looking for a Mandarin speaking Customer Service Representative to join the finance team!
Key Duties:
* Identifying arrears, and implement collection processes
* Communicate effectively with tenants via phone and email to arrange prompt collection
* Negotiate payment plans where required
* Maintain accurate accounts records
* Ensure compliance is all up to date with current legislation
* Collaborate with internal teams across the business
* Manage charges for damages, fines, and end-of-tenancy costs
* Coordinate tenancy takeovers and smooth transitions for incoming tenants
Skills:
* Fluent in Mandarin
* Excellent communication skills
* Microsoft proficient
* Worked to timed deadlines
* Ability to work as part of a team and independently
Whats on offer:
* Salary up to 26000 per annum
* 5 days per week Monday to Friday on site - 09:00 - 17:30 - can be flexible with hours
* 22 days annual leave plus bank holidays on top
* Free on site gym
* Pension
* Casual work dress code
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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