Job Title: Workshop Administrator
Shift: Monday – Friday days (42.5 hrs)
Location: Berkeley (Gloucestershire)
Salary: £29,750
Workshop Administrator opportunity
We are looking for an organised and customer-focused Workshop Administrator to support the day-to-day operation of a busy vehicle maintenance facility. This is a fantastic opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and has experience coordinating vehicle maintenance, compliance, and workshop activities.
Duties of the Workshop Administrator
* Coordinate vehicle maintenance schedules, inspections, MOTs, safety checks, and compliance activities.
* Manage workshop bookings, job creation, and updates through the fleet management system.
* Order vehicle parts, monitor deliveries, process returns, and support warranty claims.
* Maintain accurate fleet records and ensure all compliance documentation is completed and uploaded correctly.
* Liaise with customers, suppliers, technicians, and internal stakeholders to provide updates and resolve queries.
* Support workshop operations, including work allocation, technician administration, KPI reporting, and invoice query resolution.
* Act as the first point of contact for telephone enquiries and visitors to the site.
* Deliver excellent customer service while ensuring fleet downtime is minimised.
Experience/skills required for the Workshop Administrator
* Strong administrative and organisational skills with excellent attention to detail.
* Advanced Microsoft Office skills.
* Excellent communication and customer service abilities.
* Experience managing multiple priorities in a fast-paced environment.
* Strong problem-solving skills and the ability to work independently and as part of a team.
* Any experience within a vehicle workshop, fleet, transport or maintenance environment would be desirable
* Knowledge of fleet management systems would be a bonus
What's on Offer for the Workshop Administrator
* 25 days holiday plus your birthday, Christmas Eve, New Year's Eve off and all BH’s
* Buy or sell holiday scheme.
* Life assurance and personal accident cover.
* Paid volunteering day each year.
* Competitive pension contribution of up to 10%.
* Annual profit-related bonus scheme.
* Share save scheme.
* Enhanced family-friendly benefits.
* Employee discounts on shopping, travel, entertainment, and more.
If you're an experienced administrator with a passion for customer service and fleet operations, we'd love to hear from you.
INDPB