Customer Service Administrator
Location: Bournemouth
Salary: £26,000 DOE
Hours: Full time, Monday to Friday 8:00am to 4:30pm or 8:30am to 5:00pm
Tru Talent is delighted to be working with a well-established waste management client who is looking for an experienced Customer Service Administrator to join their team.
This is a key role within the business, combining administration and customer service to ensure smooth day-to-day operations. You'll be someone who can work well in a team but also take initiative when needed.
Responsibilities of the Customer Service Administrator:
Answering operational calls in a professional manner
Building rapport with customers and suppliers, managing accounts where needed
Processing orders and liaising with suppliers
Advising customers on commercial and domestic waste services
Supporting accounts with customer payments
General admin duties to support the customer service department
Assisting other departments when required
Managing contractor pricing, purchase orders, and new site set-ups
Updating systems and communicating key information across teams
Handling queries and resolving issues effectively
Needed for the role of Customer Service Administrator:
Previous administration and customer service experience
Strong communication skills, both written and verbal
Highly organised with good attention to detail
Confident using Microsoft Office (Outlook, Excel, Word)
Waste or construction experience (desirable, not essential)
Click 'Apply Now' to take the next step in your career.
INDTTT