Retail Supervisor in St Albans
35 hours per week
At Toolstation, we're not just interested in what you can bring to us today. We're also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships, and going above and beyond to make our customers happy. This isn't your average retail role; it's much more than just a store job.
As a retail supervisor, you'll serve customers, support the Store Manager, check deliveries, pick items from the warehouse, and stock shelves. It can be hot in the summer and cold in the winter, but if you take pride in your work and your team's efforts, our customers will notice and appreciate us more.
Day-to-day responsibilities
1. Supporting: Standing in for the Store Manager when needed, motivating and engaging the team, coaching to grow sales and achieve targets.
2. Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning, and assembling orders.
3. Delivering great service: Providing excellent customer experiences with a smile, coaching the team to do the same.
4. Building relationships: Asking questions to ensure customers leave with everything they need for their jobs.
5. Creating a positive environment: Maintaining product availability and high standards while making the branch a welcoming place to work.
We don't require retail experience—just a focus on delivering great service, and we'll teach you the rest. A love of teamwork, a positive attitude, reliability, and bringing your true self to work are essential.
You'll have opportunities for career growth within retail, supported by training and development through our Toolstation Academy programs, plus a range of benefits including holidays, pension, bonuses, discounts, and more.
Benefits include
* 22 days' holidays plus Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% discounts across all Travis Perkins companies
* Financial education and support
* Recognition awards
* Discounts at over 1000 retailers
* Family-friendly policies on maternity, paternity, adoption, and surrogacy
Toolstation is part of Travis Perkins plc, one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies, offering numerous opportunities for ambitious individuals to grow with us.
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