Scheduling Co-ordinator- £28,000-£32,000 DOE– Yeadon, West Yorkshire
The Role
Are you highly organised with experience in scheduling or coordination? Do you enjoy working in a role where no two days are the same and strong communication is key? If so, we have an exciting opportunity for you.
We are looking for a Scheduling Co-ordinator to join our busy operations team at MMM Medical Equipment.
You will play a vital part in planning and scheduling our engineers' workloads, covering both planned preventative maintenance (PPM) and reactive service works. Acting as the link between clients and engineers, you will make sure tasks are scheduled, managed and completed on time.
This is a full time, office-based role working Monday-Friday 8am-5pm.
If you're looking for a role where your organisational skills can make a real difference, this could be the perfect opportunity. Join us as our Scheduling Co-ordinator and play a key part in keeping our engineers on track and our clients supported.
Key Responsibilities:
* Plan, allocate, and schedule engineers' daily and weekly work, ensuring optimal use of resources.
* Schedule and monitor both
planned preventative maintenance (PPM)
and
reactive service
works.
* Act as the first point of contact for clients, taking and receiving calls, logging requests, and providing updates.
* Maintain accurate records within the CRM system, ensuring all job details are updated and tracked.
* Liaise with engineers to confirm schedules, provide job details, and ensure timely completion of tasks.
* Monitor progress of jobs, adjusting schedules as necessary to meet client requirements.
* Ensure excellent client communication and service delivery at all times.
* Support the wider operations team with administrative tasks when required.
The Company
MMM has been operating worldwide as one of the leading system providers in the service of health since 1954.
With a full portfolio of products and services pertaining to sterilisation and disinfection systems for hospitals, scientific institutes, laboratories and the pharmaceutical industry, MMM has positioned itself as a crucial quality driver and innovator on the UK and international markets.
The Person
* Previous experience in a
scheduling, planning, or coordination
role (essential).
* Proficient in using
CRM systems
and other scheduling/administration software.
* Strong organisational skills with the ability to multitask and manage priorities effectively.
* Excellent communication skills – both written and verbal.
* Confident telephone manner with strong customer service focus.
* Punctual, reliable, and able to work under pressure in a fast-paced environment.
* Must be able to
commute to the office
on a daily basis.