Senior Administrator
Details
* Address: Endeavour House, Ipswich IP1 2BX – Hybrid working
* Hours: 14.8 hours per week – flexible working options available
* Salary: £28,598 per annum (pro rata)
* Contract: Fixed term or secondment up to 24/11/26 (maternity/paternity cover)
About the role
A modern, flexible and effective organisation, Suffolk County Council is driven to make a positive difference to the environment, the communities we serve and the careers of its people. As a Senior Administrator you will be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services and your career.
Your Role And Responsibilities
* Communicate regularly with customers and colleagues to answer questions about home to school travel and the public transport network in Suffolk.
* Manage data to support contract management processes, such as data about school holidays.
* Ensure suppliers are paid the correct amount on time and support the team with routine financial processes.
* Support reporting on all aspects of our work using Excel, Oracle and our contract management system.
* Work in collaboration with team members to create engaging social media content about all aspects of our service.
You will need
* A keen eye for detail and experience of using systems to accurately record information.
* A friendly approach to communication to share complex information with colleagues, customers and suppliers.
* Aptitude for working with figures, ideally with experience in a financial setting.
* Enthusiasm about the benefits of using passenger transport, particularly buses, and a willingness to share that enthusiasm via social media platforms.
The team
The Passenger Transport Team is part of the Growth, Highways and Infrastructure Directorate and is responsible for delivering school transport, specialised transport for adults and students, and sponsored public bus services that are safe, reliable, comfortable and cost effective. Within the team the Finance and Data Team leads on ensuring suppliers are paid on time and within budget, providing information about bus services, promoting public transport, and reporting on all aspects of our work.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We welcome applications from all individuals, especially those from groups that are currently under‑represented in the organisation, as shown in our Workforce Equality Report.
For more information
Contact: Angharad Murray (she/her) – 01473 265358 – angharad.murray@suffolk.gov.uk
If you want to apply for a secondment, read the secondment policy first and get permission from your current manager before submitting your application.
How To Apply
1. Read the Job and Person Profile (Word).
2. Click ‘Apply Now’ to start your online application.
3. Upload a supporting statement answering the following questions (no more than 400 words per question) and upload a CV without name and personal details. Use the Supporting Statement template.
4. Upload a CV (without name and personal details).
5. Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
Supporting Statement Questions
* Tell us about a situation where you had to communicate complex information to a range of audiences. How did you tailor your approach?
* Tell us about a time when you had to research and investigate an issue. How did you approach it, and what did you learn?
* How have you ensured the accuracy and security of information when handling sensitive data?
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11:30 pm, 17 November 2025.
Interview date: 26 November 2025.
DBS checks or police vetting will be required for relevant posts.
Benefits
* Up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days.
* Membership of a competitive Local Government Pension Scheme (LGPS).
* Travel, lifestyle, health and wellbeing benefits.
* Performance‑related annual pay progression, in addition to an annual cost‑of‑living pay increase.
* Training and encouragement to expand your knowledge.
* Various career development opportunities across our organisation.
* Diverse and active staff networks.
* Flexible working options, with the right to request flexible working from your first day.
Seniority Level & Employment Type
* Mid‑Senior level
* Part‑time
* Information Technology
* Government Administration
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