Job Description:
Job information Junior Customer Service Assistant from the Company CAL WHITE ROSE LIVING LTD. This latest Junior Customer Service Assistant job vacancy is located in the city Leeds LS18 5EF, in the country United Kingdom. This opening is suitable for job seekers with the latest education/graduate GCSE. Job vacancies in this Customer Service field have been published up to the specified time.
Job Responsibilities:
1. Role Overview: As a Junior Customer Service Assistant, you will be the first point of contact between our clients' brands and their customers. Your role involves providing excellent service, resolving queries, and ensuring a positive customer experience, helping drive the success of our marketing campaigns.
2. Key Responsibilities:
o Engage face-to-face with customers, answer queries, and provide information about products and services
o Build rapport and maintain positive relationships with customers
o Assist in resolving issues or concerns professionally and promptly
o Represent our clients' brands with enthusiasm and professionalism
o Support sales and marketing teams with customer feedback and insights
o Maintain accurate records of customer interactions and outcomes
o Participate in training sessions to enhance customer service skills and product knowledge
3. What We're Looking For:
o A positive attitude and strong communication skills
o Confidence in face-to-face customer interactions
o Good problem-solving skills and a customer-first mindset
o Ability to work independently and in a team
o Willingness to learn and accept feedback
4. What We Offer:
o Comprehensive training in customer service, sales, and marketing techniques
o Opportunities for career development and progression
o A supportive and energetic team environment
o Practical experience in the fast-paced direct marketing industry
5. Interested? If you're passionate about people, eager to learn, and want to start your career in customer service and marketing, we'd love to hear from you. Apply now and join us as a Junior Customer Service Assistant!
Job Details:
* Job Type: Full-time
* Pay: From £30,000.00 per year
* Additional pay: Bonus scheme, Performance bonus, Yearly bonus
* Benefits: Additional leave, Bereavement leave, Company events, Employee mentoring programme, Enhanced maternity and paternity leave, Free and on-site parking, Sick pay
* Schedule: Day shift, Monday to Friday
* Work authorisation: United Kingdom (required)
* Location: England, LS18 5EF (required)
* Work Location: In person
* Application deadline: 18/05/2025
* Expected start date: 19/05/2025
* Keywords: Leeds jobs
* Closed Date: 2025-05-28
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