Permanent New Role Job Overview Working as part of a small team the role is to support all Customs administration activities within the Swain Group to enable the servicing of internal and external customers. Job Purpose Administer and process all invoicing for the Customs department and ensure they are processed, raised and dispatched in a timely manner. Provide reports to management in accordance with agreed deadlines relating to profit & losses and credits. Preparation and presentation of Import/Export Customs Documentation. Use of Internal and External Computer Systems. Control / distribution of all relevant documentation. Resolution of Customer queries / issues via email and telephone. Person Specification Essential Ability to learn quickly and retain information Knowledge of Customs and transport legislation. Customer Focus Planning and Organisation Teamwork Comprehensive computer skills, including Word and Excel Excellent communication skills - both verbal and written Ability to work on own initiative as well as part of a team Desirable Experience processing import and export declarations Checking import documentation is correct, including commodity codes and preference Arranging T forms and checking they have been discharged