Are you looking for a new challenge in store management?
We are seeking an experienced professional to join our home and fashion store team as an Assistant Store Manager.
What does this role involve:
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* Supporting the Store Manager with the day-to-day running of the store
* Taking full responsibility in their absence
* Focusing on the furniture side of the store
* Inspiring and supporting staff and volunteers to deliver an excellent customer journey
* Contribution towards the success of the store by achieving targets, maintaining high standards of visual merchandising, maximising sales through physical and digital channels, supporting recruitment and development of volunteers, achieving expectations within campaign activities, and working with the manager to generate stock
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Our stores are fast-paced and trade 7 days a week which means we require flexibility from our teams to work weekends and bank holidays on a rota basis.
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Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
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What are we looking for:
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* Experience in a customer-facing role
* Supervisory experience
* Commercially driven to encourage new ideas
* Inclusive approach to developing teams
* Possion for delivering exceptional customer service and achieving the highest retail standards
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We offer a range of benefits including:
- Annual leave: 38 days
- Holistic support leave: up to 10 additional days off each year
- Enhanced family policies: maternity, paternity and adoption leave
- 25% staff discount
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We are committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
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Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
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Skill requirements
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* Customer service skills
* Leadership skills
* Communication skills
* Problem-solving skills
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About us
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We are a leading charity focused on funding lifesaving research for all heart and circulatory conditions.
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We receive over 1.6 million items donated to our home stores and 9.8 million bags of donated items every year.
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We are committed to creating an environment where all our colleagues and volunteers can succeed.
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Contact us
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If you need any adjustments to the recruitment process, please contact a member of the Recruitment team.
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