Join to apply for the Implementation Engineer role at ClearCourse
2 days ago Be among the first 25 applicants
Join to apply for the Implementation Engineer role at ClearCourse
Job description:
Are you a Field Service Engineer looking for your next challenge?Do you have at least 12 months of experience in software installations? If so, this could be your next career step!
At TISSL, we are a market-leading technology company providing cutting-edge POS solutions to the hospitality industry, including Michelin-starred restaurants. With the recent surge in demand for our industry-leading software, we’re looking for a Field Service Engineer to take charge of system builds, customer training, and seamless installations.
What You’ll Be Doing:
* Install EPoS systems and associated software at client venues.
* Build and install customer-specific data onto the system.
* Train clients on using the software effectively.
* Ensure all systems are configured to meet client requirements before installation.
* Conduct system handovers and provide post-installation support.
* Maintain strong client relationships, offering expert guidance and troubleshooting.
* Work closely with internal teams to ensure smooth implementations.
What We’re Looking For:
* At least 12 months of experience in a similar role.
* Strong knowledge of EPoS systems, software installations, and card payment solutions. (Training will be provided.)
* Understanding of Cloud solutions.
* Strong PC and EPoS hardware knowledge.
* Excellent verbal and written communication skills.
* Software and hardware troubleshooting skills.
* Knowledge of Windows desktop & server environments.
* Basic networking knowledge (Routers, Switches, Firewalls, TCP/IP, etc.).
* CompTIA A+ / N+ certification (or equivalent technical knowledge).
Why Join TISSL?
We believe in rewarding our employees with a comprehensive benefits package that supports both your personal and professional growth, including:
* Hybrid working model with 25 days of annual leave + your birthday off
* Volunteering days to give back to the community
* Life Assurance & Group Income Protection for peace of mind
* Private medical cover with a cash plan for additional support
* Enhanced Company Pension contributions
* Employee wellbeing perks, including Perkbox and Peppy wellbeing programs
* Enhanced maternity, paternity, and adoption pay
* Generous training budgets and reimbursement for professional memberships
Apply Now!
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service and Information Technology
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at ClearCourse by 2x
Sign in to set job alerts for “Implementation Engineer” roles.
Rackheath, England, United Kingdom 2 days ago
Norfolk, England, United Kingdom 2 weeks ago
Norwich, England, United Kingdom 5 months ago
Gillingham, England, United Kingdom 6 days ago
Norwich, England, United Kingdom 2 weeks ago
Norwich, England, United Kingdom 2 weeks ago
Norwich, England, United Kingdom 3 days ago
Norwich, England, United Kingdom 2 days ago
Gillingham, England, United Kingdom 7 months ago
Quality Assurance Technologist, Quality Assurance Technologist
Attleborough, England, United Kingdom 1 week ago
Norwich, England, United Kingdom 6 days ago
Multiskilled Engineer, Multiskilled Engineer
Attleborough, England, United Kingdom 1 week ago
Norwich, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr