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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Telford
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Client:
Telent
Location:
Telford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
14.05.2025
Expiry Date:
28.06.2025
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Job Description:
Location: Southampton
Job type: Full time, permanent
Job ref: 1415
Telent's Network Services division is looking for a Cloud Engineer to join our Engineering team based in Southampton. This role offers the chance to work with a talented team of Cloud, Network, and Security specialists, supporting your growth with challenging projects.
The Cloud Engineer will develop and maintain relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and service teams to ensure high customer satisfaction.
Our Technology Teams are committed to bringing the digital revolution to homes, infrastructure, and businesses, building networks and systems that impact millions. Join us to contribute to critical infrastructure connectivity and protection.
Cloud Engineer - Responsibilities:
* Train internal staff and customers on products and solutions.
* Support Professional Services and Sales within Network Services.
* Monitor customer incidents and report on nominated accounts.
* Identify trends, security threats, or technical bulletins affecting customers.
* Manage documentation related to customer platforms and Telent Cloud Services.
* Follow internal and external processes for tasks, reporting, and change management.
* Assist with PoC scenarios, Type Approval activities, and lab testing.
* Create TA, POC, RFC, WI, and SoW documentation.
* Review engineering documentation peer-wise.
* Pre-stage equipment for customer sites as needed.
* Attend customer meetings such as support reviews and incident reviews.
* Accurately submit timesheets and expenses.
* Ensure certifications are aligned with business objectives.
* Adhere to GDPR and security policies.
Who you are:
The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience in medium to large support environments, with some On-premise Cloud Services experience.
* VCP 6.x-DCV (Desirable)
* MCSA: Windows Server 2016 or above
* Networking Concepts knowledge
* Microsoft SQL Server 2016 or above
* Azure MFA and Identity Services
* Microsoft System Configuration Manager
* Microsoft Exchange Server 2016+
* VMware vCloud Director knowledge
* Leadership qualities
* Strong ownership and trust-building skills
* Continuous improvement mindset
* Excellent communication skills
* Problem-solving passion
* Ability to work independently or in a team
What we offer:
A diverse career with opportunities to develop and impact. We foster an inclusive culture that values differences and ideas, helping everyone thrive.
Benefits include:
* 26 days annual leave plus buy/sell options
* Company pension scheme
* Family-friendly policies
* Health and wellbeing support
* Discounts on various services
* Continuous development support
Our Values:
* Be Inclusive
* Take Responsibility
* Collaborate
* Be Customer-focused
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About Telent:
Telent is a leading technology company specializing in mission-critical communications and digital infrastructure, committed to connecting communities with innovative technology. Join us to make a meaningful impact and be part of a dedicated team of over 3,000 professionals.
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