Contact information If any further information is required or you wish to discuss this position, please Nickie Mumford, Assistant Business & Quality Manager on nicola.mumford@nhs.net or 01924 543752. About the role Could this be the job for you? Do you have an interest in being part of a team who pride themselves on supporting women through their pregnancy? Do you want an opportunity to gain some experience in a field where no two days are the same? The Division of Families and Clinical Support Services have an exciting opportunity for an enthusiastic and motivated individual join maternity services as an Acute Maternity Services Team Leader. We are looking for someone with strong interpersonal and communication skills as the role requires liaison with Managers, Consultants, front line clinical colleagues, patients and external colleagues on a regular basis. Please note: this post is for 6 months to cover maternity leave. Main duties Please refer to attached full job description and person specification To liaise and communicate with patients, staff, external agencies, allied professionals and consultants to the department in person, over the telephone, in writing and by e-mail as appropriate. These communications may be confidential and of a highly sensitive and complex distressing nature as per Trust Information Governance Policy. To establish and maintain good relationships with other departments/directorates and clinicians. Provide administrative support to the Matrons and in the acute maternity areas. To attend speciality meetings to provide information to ensure service targets are met and capacity gaps / demand requirements are escalated. Resolve issues/concerns with individual members of staff, which may be of a highly delicate, complex and personal nature and require expertise and understanding to handle, liaising with the HR team when necessary. To provide Trust Team briefings to staff to keep them informed of departmental and Trust news. Co-ordinating/managing staffs workload as per service requirement and escalating where necessary. To ensure that all staff are aware of and know where to find, access and follow all relevant Trust procedures and policies. To coordinate annual leave, sickness or other absence. To participate in the recruitment, training, appraisal and general discipline of staff employed within the clerical workforce. Identify changes in working practices that are required to improve the service and to inform the Departmental manager of problems and changes. To maintain annual/study leave records for the team. To act as authorised signatory for ad-hoc time sheets. To ensure team are fully trained in all areas of IT systems in relation to service area. Key requirements Please refer to attached full job description and person specification We are looking for someone with an NVQ3 or equivalent in Business Administration / or ILM qualification or equivalent and a sound educational background (4 GCSE s, grade C or above). The ideal candidate will have experience of working within a busy/ demanding environment, E.g. Multi-disciplinary team and proven experience of managing a team of clerical staff along with previous NHS experience and knowledge. We require someone who is able to demonstrate good verbal and written communication skills with team/clients/relatives, using tact when required with an ability to deal with conflict and be able to engage/ motivate others. Be part of MY team We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day. Application guidance: We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form. Our benefits Access to the NHS pension plan Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service Exceptional employee health and wellbeing services Extensive benefits and support, including: Onsite nurseries and childcare salary sacrifice scheme Cycle to work scheme Home electronics scheme Car lease salary sacrifice scheme Working carers support and advice, carers network and carers passport Flexible working options and family and carer-friendly policies Established staff networks, including LGBTQ and Race Equality Career progression, training and support Skilled worker sponsorship You can find out more about skilled worker and health and care visas on our careers site .