We are currently seeking a highly‑organised and detail‑oriented Programme Administrator to support a rapidly expanding training environment focused on delivering outstanding learner experiences.
Role Overview
The Programme Administrator plays a critical role in ensuring a high‑quality, compliant, and efficient learner onboarding experience.
This position is responsible for coordinating all aspects of learner enrolment and onboarding, ensuring that:
* Learners are enrolled accurately and compliantly
* Employer and learner documentation is complete
* Systems (including Bud and ILR processes) are updated correctly
This role is central to maintaining audit readiness, delivering a learner‑focused experience, and supporting operational efficiency during a period of growth.
Key Responsibilities
1. Learner Onboarding (Core Focus)
* Coordinate end‑to‑end onboarding of all new apprentices
* Act as the central point of contact for onboarding queries (learners, employers, and internal teams)
* Deliver a smooth and professional onboarding experience aligned to organisational standards
2. Enrolment & Compliance Checks
* Complete all enrolment compliance checks in line with DfE funding rules
* Ensure all required documentation is accurate, complete, and signed
3. Systems & Data Management
* Accurately input and maintain learner data across systems (e.g. Bud and ILR‑related systems)
* Track onboarding progress and flag risks or delays
4. Programme Registration & Certification
* Manage learner registrations with awarding organisations (where applicable)
* Coordinate certification processes on programme completion
* Ensure timely and accurate submission of required information
5. Coordination Across Teams
* Liaise with:
o Sales/Business Development teams to receive confirmed learner information
o Programme Managers and Skills Coaches to confirm readiness for onboarding
o Compliance teams to ensure funding requirements are met
* Support the handover from onboarding into active programme delivery
Person Specification
Essential
* Strong administrative and organisational skills
* High attention to detail and accuracy
* Experience managing data and documentation
* Ability to manage multiple priorities and deadlines
* Strong communication skills (written and verbal)
* Confident using systems and databases
Desirable
* Experience in apprenticeships or funded training
* Understanding of DfE funding rules and compliance requirements
* Experience with learner management systems (e.g. Bud)
* Experience supporting audits or compliance processes
Why This Role Matters
This is an exciting opportunity to join an organisation during a period of significant growth across emerging and high‑demand sectors. The Programme Administrator role is critical in ensuring that as operations scale, the organisation maintains audit readiness, learner‑focused experiences, and operational efficiency.
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