General Manager – Fuller, Smith & Turner
General Manager Vacancy – The Mayfly, Stockbridge.
We invite you to join Fuller’s, where the true you thrives and diversity is embraced. At Fuller’s we are more than jobs; we celebrate authentic selves. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next – define the essence of who we are.
The Mayfly is a riverside pub situated on the banks of the River Test near Stockbridge, offering exceptional views of the surrounding countryside. This award‑winning pub is famous for fantastic food and service, loved by locals for its warm welcome and amazing location.
Key responsibilities include:
* Running a high-volume seasonal business with exceptional customer experience.
* Leading a large team and maintaining exemplary standards for every customer.
* Ensuring consistent delivery of premium food and service during peak summer months.
* Managing the pub’s large restaurant area, private dining room, conservatory, and river‑side garden.
* Overseeing daily operations, staffing, and financial performance.
What we look for in a General Manager:
* Pride in being the driving force behind the success of the business.
* Ability to motivate and support the team while creating a special atmosphere for customers.
* A commercially minded, confident manager with strong decision‑making skills.
* Ownership of problem resolution and excellent communication.
* Passion for fresh food, great wines, and engaging service.
Benefits we can offer:
* An exciting variety of career paths across our pubs and hotels.
* A supportive environment that values people and collaboration.
* Continuous growth via learning and development programmes.
* Progressive discount on food and drink: 25% now, increasing to 30% after one year, 35% after three years, and 40% after five years.
* Discounted hotel stays across the Fuller’s Family.
* Access to “My Fuller’s,” our online benefits platform with savings at retailers, discounted gym, cinema tickets, and more.
* Health Care Cash Plan: 24‑hour GP, dentist, and eye care reimbursement.
* Full induction and training.
* The option to receive up to 35% of your earnings via Wagestream.
Travel and accommodation: This is a live‑out role, with a suitable room for overnight stays if required.
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