Field Engineer
£32,000 - £36,000 + £4k car allowance
North of England
Are you a proactive and driven IT professional looking to further your Field Engineer career? Were working with a growing MSP known for its fast, reliable, and personable IT support across the UK, 24/7, 365 days a year.
This role is ideal for someone with a strong service desk background who has already spent at least 1 year in a Field Engineer position. You'll be someone who takes initiative, solves problems independently, and thrives in a hands-on, customer-facing environment.
What your week could look like:
* Day visits to one or multiple customer sites
* Business-as-usual (BAU) service desk support
* Occasional overnight stays depending on site location and project work
Key Responsibilities:
1. Carrying out IT and WiFi installations at client sites
2. Pre-configuring hardware/software and assisting with implementation of IT, network, and WiFi solutions
3. Conducting wireless surveys using modern tools and software
4. Providing remote and telephone-based IT support (Microsoft 365, WiFi, connectivity issues, etc.)
5. Managing and resolving support tickets efficiently, escalati...