Job Description
Portfolio Administrator – Student Housing
Location: London
Salary: £30,000 to £35,000 per annum plus up to 25% performance-related bonus
Contract: Full-time, permanent
We’re hiring exclusively on behalf of a fast-growing accommodation provider to appoint a Portfolio Administrator to support the operational delivery of their London portfolio. This role is ideal for someone who thrives on structure, accuracy, and supporting the performance of a busy property management team.
Working closely with Portfolio Managers and regional leads, you’ll be responsible for tenancy lifecycle administration, data tracking, compliance coordination, and helping ensure all students experience a smooth and well-managed tenancy journey.
What you’ll be doing:
1. Coordinating the tenancy lifecycle: document checks, contract issuance, Right to Rent validation
2. Managing tenancy changes and replacements, ensuring legal compliance throughout
3. Monitoring inboxes and triaging queries, escalating to relevant teams where needed
4. Keeping compliance records up to date (certifications, inspections, exemptions etc.)
5. Scheduling inspections, move-ins, and risk assessments using internal systems
6. Supporting KPI reporting and wee...