Job Overview
The Trust is committed to supporting clinicians in developing and improving patient services and is seeking to recruit a full-time Quality Assurance Officer to join the Quality Assurance and Clinical Audit Team. You will be responsible for providing clinical audit support and advice, working with clinical teams in actively delivering quality improvements through the clinical audit process.
This is a varied role and you will be part of the wider Quality Improvement Centre Team based in the Quality Improvement Centre. The Quality Improvement Centre includes both clinical and non-clinical staff working in patient safety, risk management, quality improvement, clinical audit, and patient experience.
If you feel passionate about wanting to make a difference and improve patient care, we would love to hear from you. This is a permanent post that allows for flexible working arrangements. For an informal discussion about the role, please contact Rob Eliot, Head of Quality Assurance, email roberteliot@nhs.net tel 01225 821430.
Main duties of the job
The post holder is a member of the Quality Assurance and Clinical Audit Team providing clinical audit support to the Divisions and also to the delivery of Quality Improvement projects. The post holder will provide support in monitoring the progress of audits undertaken in the Divisions, including oversight of national audits, and updating the Clinical Audit Department database to reflect progress.
The post holder is also a member of the Quality Improvement Centre and will, as required, provide support to other key quality improvement and patient safety initiatives such as the EXcEL Ward and Outpatient Accreditation Programme, NCEPOD studies, NICE guidance, and work programmes that provide assurance against the Care Quality Commission (CQC) regulatory requirements.
Within the Quality Improvement Centre, the post holder will also support and, in the absence of the Quality Assurance and Risk Business Analyst, confidently administer Admin functions of the risk management system including set up and maintenance of user profiles and review of quality of incident and risk data submitted on to the risk management system. The post holder will also support the distribution and assignment of alerts from the Central Alerting System.
Working for our organisation
At the RUH, we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are proud to be in the top 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing, and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual, and financial wellbeing.
Person specification
Qualifications
* A minimum of a Diploma level qualification with equivalent experience that includes the achievement of numeracy skills and manipulation and analysis of data using simple statistical techniques.
Knowledge & Experience
* Experience in a job that has involved handling of data
* Strong IT skills including knowledge and experience of using Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Desirable criteria
* Experience of clinical audit
Please note - Due to recent changes in UK immigration and visa rules, applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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