We are seeking an experienced and motivated Business and Infrastructure Manager to play a key leadership role in supporting the delivery of NHS Talking Therapies (NHSTT) across Hampshire and the Isle of Wight., Provide operational leadership for administrative and business support functions, including management of administrative team. The role plays a critical part in enabling the service to function as a single, integrated Talking Therapies service following the merger of 4 legacy teams, contributing actively to the service "fusion" programme by identifying, sharing and embedding best practice.
A key element of the role is acting as a senior operational lead for the Electronic Patient Record (EPR) system (IAPTUS), supporting Trust-wide implementation as part of a single EPR programme. This includes responsibility for system configuration, backend mapping, data flows, user support, training, and liaison with corporate digital, informatics and information governance teams.
The role works closely with the Head of Operations, Business Performance Manager, Analytics Lead and corporate colleagues to ensure service priorities are delivered, performance is optimised, resources are used efficiently, and continuous improvement is embedded using Quality Improvement (QI) methodology. The postholder will contribute to financial sustainability through cost control, efficiency savings and improved utilisation of estate and resources, while fostering an inclusive, values-led culture within the teams they manage.
You will have significant experience in business or operational management within a complex organisation, ideally the NHS or public sector. You will be confident leading teams, working across organisational boundaries, and taking ownership of systems, processes and improvement work. Experience of working with large-scale digital systems, service integration or change programmes and financial or resource management will be an advantage., Be part of a supportive service committed to inclusion, learning and improvement
If you are looking for a senior operational role combining systems thinking, people leadership and improvement at scale, we would love to hear from you.
This is an exciting opportunity to shape and strengthen the operational infrastructure of a large, evolving service at a pivotal time. NHSTT is coming together as a single integrated service, bringing together 4 legacy teams. This role will help to harmonise systems, processes and ways of working so that our clinical teams are supported to deliver high-quality, accessible care.
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
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