Pan Pacific London brings understated, comforting, and approachable luxury to Londons premium Square Mile.With its elegant design juxtaposing old and new London architecture, the hotel fuses together wellbeing innovation and impeccable service as a hallmark across a myriad of dining and drinking destinations.Discover a different side of London, from market stalls to Michelin-star restaurants and iconic landmarks, all within easy reach of the hotel.
ABOUT YOU
We are looking for a passionate and customer focused Estate Security Supervisor to join our incredible Security team at Pan Pacific London who will oversee the security function of One Bishopsgate Plaza.
You show confidence, empathy and professionalism when dealing with all stakeholders alike. You are calm under pressure and you desire to deliver the best experience to all.
If you are dedicated to providing exceptional care while demonstrating great pride and attention to detail in your work and you put people at the heart of every decision you make, then we would love to hear from you.
JOB SUMMARY
To perform the security function of One Bishopsgate Plaza in accordance with the companies rules and regulations. Your tasks as an Estate Security Supervisor will include but not be limited to:
To oversee the day-to-day security function of One Bishopsgate Plaza
To supervise the security team and support with the delivery of training
To liaise with all stakeholders on matters relating to fire life safety and security
To patrol the estate, including documented fire route patrols
To manage access control to various stakeholders
To manage all key control
To be fully conversant in the use of security systems i.e. CCTV, access control etc.
To assist in escorting any persons acting undesirably off the premises
To support the loading bay logistics team and receipt of parcels for the private residences
To manage lost and found property, maintaining records and dealing with enquiries
To deal with any fire life safety, security, health & safety and emergency incidents
To report any hazards / safety concerns to management and stakeholders
Incident / Accident report writing
To attend and complete all training stipulated by management
BENEFITS OF WORKING AS AN ESTATE SECURITY SUPERVISOR AT PAN PACIFIC LONDON
As a company, we pride ourselves on our close-knit relationships, developmentand wellbeing. We offer you:
Access to Mental Health First Aiders
Celebrate your Birthday with an extra day off
Cycle to Work Scheme
Referral Scheme
Seasonal Ticket Loan
Enhanced Maternity and Paternity Policy
Eye Care Voucher Scheme
Social & Employee Wellness Activities
Employee Assistance Programme including 24/7 virtual GP and financial advisors
2 Hotel-Wide Social Events a year as well as additional social gatherings
Flexible Work Policy
Dry cleaning for uniforms and work attire
Reward and Recognition Star of the Month, Manager of the Quarter and Star of the Year
Guest Experience Programme
Discount on our Food and Beverage Outlets
Discount on Internal Spa Treatments
Culture Club Focuses on Diversity and Inclusion
Friends and Family rates in our Hotel and the Pan Pacific Hotel Group properties
Complimentary meals prepared for you by our chefs
2 Study Days per year (fully paid and in addition to your annual leave)
2 Volunteer Days per year (fully paid and in addition to your annual leave)
Progression our goal is to always to coach and keep our employees helping you to develop and grow internally and within the PPH Group
Additional YuLife Perks
ABOUT PAN PACIFIC LONDON
Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global brand comprising close to 30 hotels and serviced suites in 22 cities across Asia Pacific, North America and Europe, including seven development properties to be launched by 2025. Pan Pacific strives to deliver sincere and graceful service to every guest who appreciates luxurious hospitality. With a passion for excellence as our promise, Pan Pacific is the trusted and timeless choice for memorable experiences.
Come and join our haven in the heart of the City, a Forbes Travel Guide Five-Star Property, most recently voted:
Hotel of the Year, Group 2023 | Catey Awards
Hotel of the Year, London 2022/2023 | AA Hospitality Awards
Forbes Five-Stars 2022/2023 | Forbes Travel Guide
Forbes Five-Stars 2023/2024 | Forbes Travel Guide
Forbes Five-Stars 2024/2025 | Forbes Travel Guide
Forbes Four-Stars 2023/2024 | SENSORY Wellbeing
Forbes Four-Stars 2024/2025 | SENSORY Wellbeing
Our team cant wait to welcome you.
Please note that all applicants for Estate Security Supervisor role must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility as the Estate Security Supervisor role will be required from allcandidates.
AMRT1_UKCT