Job Role: Divisional Operations Manager Salary: Competitive Package Location: West Division (South West Coast - North Wales, Birmingham, Portsmouth, South Wales, West London) Purpose of the Role Provide strategic leadership to Area Managers and their field teams, ensuring safe, compliant, and efficient delivery of Hard Facilities Management across approximately 200 retail stores for a major UK retailer. Build and maintain strong, collaborative relationships with store teams and senior customer stakeholders, understanding the unique demands of a fast-paced retail environment and acting as a trusted partner to maintain operational excellence. As an integral member of the leadership team, drive performance, resource optimisation, and strict budgetary control while embedding City's SCOPE framework prioritising safety, proactive communication, ownership, and productivity in every aspect of service delivery. This role is ideal for someone who thrives on variety, takes pride in delivering quality, and understands that great service is about people as much as systems Where do I fit in? Your role reports to the Head of Operations You will have a Team of Area Maintenance Managers reporting to you Support Geographic Area Managers (up to 7) - approx. 200 total stores within Division Coverage from (South West Coast - North Wales, Birmingham, Portsmouth, South Wales, West London) 45 hours per week - typically Monday to Frid...