Do you have experience of tailor-making holidays to India, Sri Lanka, Indonesia and other Southeast Asian countries? We are excited to be working with a well-established, family-owned tour operator who deliver high levels of service, delivering bespoke itineraries based on personal experiences. They are recruiting for an experienced, passionate and self-motivated Travel Expert to join their successful team. This is an office-based role - however consideration will be given to remote working arrangements. Job Description: Designing high quality, tailor-made itineraries for a wide range of travellers Converting warm sales leads via email and telephone As a Travel expert you will be responsible for the full sales process including planning, costing, refining and confirming itineraries, through to post-travel communications You will be required to present high quality travel itineraries that are specifically customised to the client's unique requirements Delivery of exceptional client service at all stages of the sales process Dealing with enquiries by telephone and email Identifying and meeting customers' needs by providing exceptional customer service at all times Confirm bookings and invoice the customer Processing bookings, finalising tours to ensure everything is in place Follow up on feedback post-trip Maintain customer records Support website maintenance & development to ensure our products are marketed professionally and effectively Support social media campaigns to promote offers, generate customer engagement and sales leads Assist with development of tours, coordinating with overseas suppliers and UK organisations Participate in promotional events and activities Effectively perform administrative duties Willingness to participate in training appropriate to own developmentAbout you: You will be a dynamic individual with a can-do attitude and passion for travel. Happy working independently whilst also contributing to the team. You will have Excellent knowledge of Microsoft Office software (Word, Excel and Outlook). Attention to detail is vital, as is the ability to follow through with all aspects of the holiday arrangements once a sale is confirmed. Applicants must have a track record of exceptional sales performance within a tour operator environment.The Package: Competitive salary up to £30k depending on experience Sales related and companywide bonus scheme Normal office hours - no weekends Friendly working environment Company events Opportunities to travel overseasInterested? Please follow the instructions to apply and attach your CV; this vacancy is being managed by Gemma Thelwell on (phone number removed)