Your new company
A well known university with two campuses based in Cardiff. This campus has parking but is not easily accessible via public transport.
Your new role
Provide a professional and efficient switchboard service, responding to internal and external calls
Welcoming visitors to campus and maintaining accurate visit logs
Support with general enquiries, taking and relaying messages, issuing access cards and keys
Process vehicle bookings and visitor parking
Assisting with events
What you'll need to succeed
Excellent understanding of how to provide superb customer care, supporting enquiries in a courteous, helpful and informed manner.
Working knowledge of Microsoft Office packages including Word, Excel and Outlook.
Clear communication skills written, over the telephone and in-person, able to interact with, and manage the expectations of a variety of service users.
Experience of working in a customer-focused environment.
Experience of answering and transferring telephone calls.
Must be able to work 12:30pm to 6pm (Monday to Friday)
What you'll get in return
Temporary role until Christmas with possible extension
£13.27 per hour
Campus parking
Set working pattern - afternoons only
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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