OPPORTUNITY: TICKETMASTER CLIENT ACCOUNT MANAGER
11 August 2023
Location: Glasgow
Salary: Competitive (based on experience)
Contract: Full-Time, Permanent
Ticketmaster is seeking a Client Account Manager in Glasgow to handle a variety of accounts, provide customer and business-focused solutions, and promote high customer service standards. The role will be critical in achieving the operational, financial, and business objectives of the Company.
Main responsibilities:
* Manage client relationships, support venues, and resolve queries.
* Monitor and control ticket inventory to maximize retail potential.
* Plan and manage event day box offices and ensure accurate event-related information.
* Collaborate with departments within the Company.
* Comply with Company policies and ensure a clean, safe working environment.
* Represent the Company at functions, events, and PR visits.
* Other relevant duties as directed by your immediate Line Manager or a Director of the Company.
Must have:
1. Proven experience in the Ticketing Industry.
2. IT literate – Windows Office Suite (Word, Excel, and Outlook).
3. Excellent communication and customer care skills.
4. Good organizational skills with attention to detail.
5. A proactive nature, flexible approach to work, and ability to use self-initiative.
#J-18808-Ljbffr