Your New CompanyOur client is a leading housing association committed to delivering safe, affordable, and high-quality homes to its communities. With a strong focus on sustainability, community engagement, and resident wellbeing, they aim to make a positive, lasting impact on the lives of their residents. Their collaborative approach fosters inclusive and thriving neighbourhoods where people can truly flourish.
Your New RoleAre you a skilled and experienced Multi-Skilled Plumber based in Swindon or the surrounding area, looking to make a real difference?Our client is seeking a dedicated professional to deliver high-quality repair and maintenance services, supporting their mission to provide safe and well-maintained homes.
Key Responsibilities
Deliver high-quality plumbing works to professional standards
Carry out secondary trade tasks such as basic carpentry, plastering, and general repairs to support first-time fix KPIs.
Provide excellent customer service and contribute to operational performance targets
Accurately record and report work in line with company and legislative requirements
Carry out risk assessments and follow strict Health & Safety procedures
Maintain the condition and presentation of the company vehicle
Manage van stock effectively to ensure materials availability
Ensure all tools and equipment are maintained, compliant, and defects are reported promptly
Follow safeguarding procedures and report any concerns appropriately.
Key Outcomes
Full compliance with company policies, procedures, and legislation
Consistent delivery of high-quality service aligned with customer standards
Accurate and timely reporting of incidents, including near misses and RIDDOR events
Achievement of first-time fix KPIs and productivity targets
High levels of customer satisfaction through reliable service delivery
Effective collaboration with colleagues and external partners
Completion of work within budget and business requirements
Appropriate identification and escalation of safeguarding concerns
Location & Working Hours
This is a mobile role covering Swindon and surrounding areas.
Candidates must live within 20 miles of Swindon
Working hours:
Monday-Thursday: 8:00am - 4:30pm
On-call rota: 1 in 5
💰 Salary: £36,838 per annum 📞 On-call allowance: £525 per week when on call
What You'll Need to Succeed
Essential Requirements
NVQ Level 2 (City & Guilds) in Plumbing
Minimum of 2 years' experience in plumbing
Experience in additional trades (e.g. carpentry, painting, plastering)
Strong communication and customer service skills
Ability to complete repairs efficiently to achieve first-time fix targets
Ability to work independently and manage workload effectively
Strong organisational, problem-solving, and decision-making skills
Physically capable of carrying out manual tasks in line with Health & Safety guidance
Awareness of environmental risks and safe working practices✅ Successful candidates will be subject to full referencing and a Basic DBS check.
Desirable
Experience within the social housing sectorWhat You'll Get in Return
Competitive salary of £38,090 per annum
On-call allowance of £525 per week (1 in 5 rota)
27 days annual leave + bank holidays (with option to buy more, increasing with service)
Company vehicle and fuel card (business use)
Healthcare cashback plan
Pension contributions (up to 9% matched)
3x life assurance
Employee Assistance Programme (including counselling and advice services)
Access to a benefits platform with discounts on shopping, travel, and leisureWhat You Need to Do NowIf you're interested, click 'Apply Now' to submit your CV, or contact us for more information.If this role isn't quite right for you, but you're exploring new opportunities, feel free to get in touch for a confidential career discussion.
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