London Biggin Hill Airport strives to be London’s preeminent full-service Business Aviation Airport and a leading centre for aviation technology and enterprise. We demonstrate integrity, innovation, professionalism, accountability and respect. We are excited to be recruiting a Customer Service Representative to join our friendly team based at the airport. The Role Customer Service Representatives are key to ensuring a smooth round the clock operation, delivering optimum efficiency with a drive to provide an exceptional level of customer service, to ensure all experiences within the terminal are memorable. The successful candidate will be professional, proactive, well-presented and discrete, along with having excellent communication skills enabling them to interact with people at all levels, face to face, on the telephone and by email. Customer Service Representatives work in a busy, demanding environment which often requires quick thinking, multitasking and on the spot decision making. Benefits The salary for this rol e starts from £28,000 p.a. for a 42 hour week on r ostered shifts to include weekends and bank holidays. Our great flexible benefit package includes:- Ongoing training and development opportunities; A focus on colleague wellbeing and support and an employee assistance programme; Access to a benefit platform with retail and leisure discounts Enhanced company pension scheme; Recognition and long service rewards; Free onsite carparking and discounted EV charging; Colleague discounts at The Landing Hotel and Lookout Coffee Shop; The full job description and person specification can be viewed here: Customer Service Representative JD PS -January 2026.pdf Closing Date: 8th February 2026 Interview Date: 18th/19th February 2026 Please note that applications may be considered upon receipt. Early applications are encouraged as we reserve the right to close the recruitment process once we receive sufficient applications for the role.