Job Description
Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
We’re investing in the future of surgical intervention and post-operative therapy, and this is your opportunity to be part of something truly impactful. We are looking for a Customer Engagement Manager to join our UK based team, covering the UKINOR. This is not a traditional marketing role, it’s about blending marketing, project management, and customer facing expertise to create meaningful engagement with customers and key opinion leaders. If you thrive on collaboration and influencing change, this is the role for you.
What will you be doing?
You will lead the development and execution of a cross-functional Key Opinion Leader (KOL) strategy across the UK. Your work will involve mapping and nurturing relationships with influential healthcare professionals, creating structured engagement plans, and ensuring evidence-led advocacy drives policy and practice. You will collaborate closely with Marketing, Medical Education, Market Access, and Sales to turn strategy into action, supporting sustainable growth and advancing our market presence.
What will you need to be successful?
Success means becoming a trusted partner to healthcare leaders and a catalyst for change. You will need:
1. A marketing...