Job overview
To be responsible for the day to day running and delivery of high quality Patient catering service across the Trust including all aspects of human and some financial resource management.
To assist the Patient Catering Manager in the development of strategic operational plans, and policies whilst ensuring the delivery of a safe, quality, cost effective Patient Catering Service.
To be responsible for the day to day supervising/management of all aspects of back of house departments
To manage the day to day effective communication between the clinical team and catering department
To work with Dieticians to ensure nutritional requirements are fulfilled.
Please note: Previous applicants within the last 6 months need not apply
***Salary £ per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***
Main duties of the job
Ensure that an appropriate structure is in place to support the delivery of Patient catering services provision
Ensure that subordinate staff responsibilities and objectives are clearly defined and that managers are developed and supported to make an effective contribution to the Trust objectives.
Develop and maintain effective channels of communication to ensure all staff are kept informed in a timely and appropriate manner
To ensure service delivery meets changing patient, visitor and staff requirements.
To monitor and evaluate the performance of the Patient catering provision, against its agreed objectives, and be responsible for taking and implementing corrective action where necessary.
To assist with the development of the service in collaboration with appropriate members of staff and to ensure that service provision matches agreed standards.
To ensure the most effective use of resources, taking into account competing priorities and agreed performance targets
To develop and review policies and procedures relating to all services under the scope of this role.
Working for our organisation
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
Please note: Previous applicants within the last 6 months need not apply
***Salary £ per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***
Person specification
Qualifications
Essential criteria
1. Formal qualification (or equivalent experience)
2. Food Safety qualification
Experience
Essential criteria
3. Care provision/management experience
Desirable criteria
4. Experience within NHS, Healthcare or similar organisation
5. Strong financial acumen
Knowledge
Essential criteria
6. Management of Healthcare environments and retail Catering knowledge
7. Excellent communication skills
8. Ability to use Microsoft programmes including Word, Excel and PowerPoint
Desirable criteria
9. Tools and methodology to achieve continuous service improvement
Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E:
Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.
Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.
Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.
References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.
Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.
Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.
Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.
Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.
Documents to download
Further details / informal visits contact
NameTomas SavleviciusJob titlePatient Catering ManagerEmail addressTelephone number02082963418